Management Skills

Do your employees think that you don’t understand them and don’t want to? Do you have trouble getting what you need without pressing your staff? This workshop explores what Emotional Intelligence and assertiveness mean, how they affect you and how you can help yourself to develop these areas and become a more effective manager.

The authoritarian management style doesn’t work anymore. Managers need to empower their team and utilise every available talent to meet the expectations of their customers and stakeholders. This programme will help managers create a work environment where their team can work most effectively together and develop the skills necessary to get the most from their team and to lead by example.

Identify the process, tools and techniques to manage the people side of change to achieve the required business outcome. Find out how to incorporate the organizational tools that can be utilized to help individuals make successful personal transitions resulting in the adoption and realization of change.